Instagram + Facebook Messenger

Your DMs Are Full.
Your AI Is Already Answering Them.

NXTLVL lives inside your Instagram and Facebook inbox — qualifying leads, answering questions, and booking appointments the moment someone reaches out. Not tomorrow morning. Right now.

Get My Free Custom Demo See How It Works
Works with existing accounts No keyword triggers Filters story reactions automatically

< 60s

Average response time

24/7

Always on — weekends included

2

Platforms — Instagram + Facebook

0

Leads lost to slow replies

The Problem

Every Unanswered DM Is a Lost Sale

Someone sees your ad at midnight, DMs you. You're asleep. By 9am when you open Instagram there are fourteen DMs — three of them say "never mind, found somewhere else."

You can't hire someone to watch your inbox. You can't respond instantly to everything. The businesses running the most social content have the worst version of this problem: more reach means more volume means more chaos.

78%

of customers buy from whoever responds first — regardless of price or brand preference.

Your inbox without AI

S

Sarah K.

How much for a session?

9:42 PM
I

Instagram User

reacted to your story

10:11 PM
M

Mike T.

Do you take walk-ins?

11:03 PM
A

Alex R.

🔥🔥🔥

11:47 PM
J

Jordan M.

Is this still available?

12:22 AM
T

Taylor S.

never mind found somewhere else

8:51 AM

Setup

Set It Up Once. It Runs Your Inbox.

01

Connect Your Accounts

Link your Facebook Page and Instagram Business account. Takes about 5 minutes. No developer required.

02

We Build Your AI

We configure your assistant around your business — your products, services, pricing, booking flow, and brand voice.

03

It Handles the Inbox

Every real DM gets an instant, intelligent response. Story reactions and emoji-only messages are filtered automatically.

04

You Close the Warm Ones

When someone's ready to buy or needs a human, the AI hands off with full context. You step in informed, not cold.

Capabilities

Built for the Way Social Business Actually Works

Answer Questions Instantly

Pricing, availability, shipping, policies — answered the moment someone asks, any time of day. No waiting until you check your phone.

Book Appointments via DM

Connects to your calendar. Qualifies the lead, offers available times, confirms the booking — all without leaving the conversation.

Smart Message Filtering

Story reactions, emoji replies, and image drops don't trigger a response. Only real conversations get real replies — no awkward non-sequiturs.

Qualify Before You Spend Time

The AI asks the right questions first. You only get involved when someone's actually a real prospect worth your attention.

Under-60-Second Response

Respond in under 60 seconds — even at 2am, even on Sunday. The window where leads convert is minutes wide. Your AI never misses it.

Seamless Human Handoff

When a conversation needs you, the AI transfers it cleanly — with full context so you don't start from scratch or repeat yourself.

Why It's Different

Keyword triggers are dead. This is a real conversation.

Most DM "automation" tools work on keywords: if someone types "price," send a template. If someone types "book," send a link. That falls apart the moment a conversation goes off-script — which is most of the time.

NXTLVL understands context and intent. It knows when to answer, when to ask, and when to hand off. And it handles the scenarios that make keyword tools look foolish.

"When someone reacts to your Instagram story, that opens a DM — but it's not a conversation. Most AI tools don't know the difference. Ours does."

Keyword-based automation

Keyword: "price" → send template
Keyword: "book" → send link
Story reaction → "Hey! How can I help?"
Conversation goes off-script → breaks entirely

NXTLVL Social DM Assistant

Understands context and intent — not just keywords
Holds a real back-and-forth conversation
Story reactions, emoji replies filtered automatically
Knows when to answer, ask, or hand off to you

Real Conversations

See It In Action

Actual conversation flows your AI handles every day — at any hour.

Lead from a Late-Night Ad

11:42 PM

Hi! Saw your ad. How much are your classes?

Hey! Our intro package is $99 for your first month — unlimited classes. Want me to grab you a spot this week?

Yeah! Do you have anything Saturday morning?

We have 9am and 10:30am open this Saturday. Which works better for you?

10:30 please

You're all set for Saturday at 10:30am! I'll send you a confirmation. See you then!

FAQ + Product Question

2:17 PM

Do you ship internationally?

We ship to Canada, UK, and Australia! Standard shipping is $12, arrives in 7-10 days. What were you looking at?

The leather tote. Does it come in black?

It does — black, tan, and cognac. The black is our most popular. Want me to check stock on your size?

Who It's For

Works Wherever Your Audience Is

Fitness & Coaching

DMs are your sales funnel. The AI qualifies leads, explains your programs, and books discovery calls while you're training clients.

Beauty & Salons

Instagram is how clients find you. The AI books appointments, answers service questions, and handles reschedules — 24/7.

Boutiques & E-Commerce

Availability, sizing, shipping, returns — answered instantly. The AI handles the FAQs so you can focus on product.

Restaurants & Events

Private events, catering inquiries, reservation requests — the AI collects the details and gets them to the right person.

Real Estate

Buyers DM from listing ads at all hours. The AI qualifies interest, captures contact info, and schedules showings.

Service Businesses

Quotes, availability, service area — the AI handles first contact and sends you the warm leads.

Common Questions

Your Inbox Answers Itself.
You Focus on Running the Business.

Get a free custom demo built specifically for your business — we'll show you exactly what your Social DM Assistant would look like before you commit to anything.

Get My Free Custom Demo Have Questions? Talk to Us
No credit card required · No commitment · Ready in 3–5 days